FAQ
Can't find your answer? Email us at info@locketlore.com and we will get back to you within 1 business day.
Frequently asked questions
When will my order arrive?
We ship to the US, UK, Canada and Australia. Delivery takes 5–10 days from your order. You get a tracking link by email.
Will the gold tarnish or turn my skin green?
Our Everyday Gold is 316L stainless steel with 18k gold plating. It is made to be worn in water and every day without tarnishing, and it is hypoallergenic.
Is the message card included?
Yes. Every gift necklace and the Hug Ring come with a printed message card and a free gift box, ready to give.
How does Buy 1, Get 1 Free work?
Add two gifts to your cart and the lower-priced one is free. The discount is applied automatically at checkout.
How does mix & match work?
Pick any 3 Everyday Gold pieces for $64, or any 5 for $85. Mix necklaces, earrings, bracelets and rings. The price is applied automatically in your cart.
What if I want to return something?
Not quite right? Return it within 60 days of delivery for a full refund. Write to us and we will help you right away.