Terms of Service

Overview

locketlore.com is operated by LocketLore, Octavio Pazlaan 25, 2553 DM The Hague, the Netherlands. By visiting the site or buying from us, you agree to these terms.

Products and prices

We do our best to show our products, colors and prices accurately. Product photos may differ slightly from the item you receive. Prices are shown in your local currency where available and can change at any time. If an obvious pricing error occurs, we may cancel the order and refund you in full.

Offers

Automatic offers (such as Buy 1, Get 1 Free, mix & match sets or a free gift box) are applied in the cart under the conditions and dates shown on the site. Offers cannot be exchanged for cash.

Orders and payment

We may refuse or cancel an order in case of suspected fraud, an error, or if an item becomes unavailable; in that case you receive a full refund.

Shipping and returns

See our Shipping Policy and Refund Policy.

Jewelry care

Our Everyday Gold is 316L stainless steel with 18k gold plating and is made to be water-resistant and tarnish-resistant in normal wear. Plating can wear over time with heavy abrasion or harsh chemicals.

Liability

To the extent allowed by law, our liability for any claim related to a product is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws in your country.

Intellectual property

All content on this site (texts, images, logos) belongs to LocketLore or its licensors and may not be reused without permission.

Governing law

These terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protection rules of your country of residence.

Contact

Email info@locketlore.com.